RETURNS:
What is your return policy in the event that I am not happy with my order?
  • We accept all Returns if for any reason you are unhappy with Full Payment returned
    minus the Shipping and Handling fees.

AUTHORIZATION FOR RETURN OR REPLACEMENT
  • To obtain GiftbyCinnamon's authorization to return a defective item for credit or
    replacement, simply call Member Support within 45 days of purchase.
  • Non-defective merchandise returns will incur a 20% restocking fee, and must also be
    returned within 45 days of purchase.


CONDITIONS
  • Non-defective merchandise must meet the following conditions to qualify for return
    acceptance.
1. Merchandise must be in its original minimum inner pack quantity, as shipped by
GiftsbyCinnamon.
Broken quantity inner packs are not returnable.
2. Sample items are not returnable.
3. Merchandise, merchandise packaging, and inner pack must bear no markings or be
otherwise defaced or damaged.

  • Returns which do not meet the conditions described in this return policy will be
    returned and shipping cost of return will be charged.


ITEMS WITH GUARANTEES OR WARRANTIES
  • If a purchased item includes a product guarantee or warranty, follow the instructions on
    the guarantee or warranty for repair or replacement.


ITEMS DAMAGED DURING SHIPMENT
  • All merchandise damaged during shipment is covered by the shipper. If you receive
    merchandise damaged during shipping, please contact our Member Services
    department within 30 days of the date of shipment of your order, and your claim will be
    processed immediately.

  • NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be
    complied with or they may deny your claim.
GiftsbyCinnamon.net | Customer Service: 1-210-556-5599 | Monday - Friday, 8:00am - 6:00pm CST
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